Straight answers before you contact us.
Employers often come to HR support when something is already moving quickly. These answers explain how we work, what to send first and where tailored advice may be needed.
Frequently asked questions
How quickly can you help?
We aim to respond within one working day. If there is a meeting, deadline or immediate decision, include it clearly in your first message.
What should I send first?
Start with a short summary, key dates, organisation size, what has happened so far and the decision you need to make. Do not send sensitive documents until the safest route is agreed.
Can you support remotely?
Yes. Advisory support, document review, manager preparation, investigation planning and follow-up can usually be handled remotely.
Do you replace employment lawyers?
No. We provide practical HR and process support. If specialist legal advice is needed, we will say so clearly.
Can you support investigations?
Yes. We can help with terms of reference, interview planning, evidence structure, report drafting and process review.
Do you work with small employers?
Yes. The support is designed for growing organisations that need senior HR judgement without a full internal HR function.
Not sure what kind of help you need?
Send the headline and deadline. We can help identify whether the matter needs advisory support, employee relations guidance, documentation, investigation planning or legal referral.
Need a clear route forward?
Tell us what is happening, what decision is needed and any deadline. We will help you identify the sensible next step.